Utility Responsibility

Guides in the Utility Responsibility category — explained in plain English.

2 guides

Water Meter Box Full of Water: When It's Normal, When It's a Leak, Who to Call

Standing water in your meter box is usually rain — but it can be a leak on either side of the meter. A 2-minute decision tree: rain or rising, indicator spinning or still, utility or plumber.

Sep 29, 2026 9 min read

Who's Responsible for a Water Leak: Before or After the Meter?

The standard rule: leaks before the meter are the utility's, leaks after it are yours. How to locate the boundary, document the evidence, and escalate when the utility says "not ours."

Sep 27, 2026 9 min read

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