Gas Customer Charge Explained (Why You Pay Even With Low Usage)
That monthly customer or basic service charge is normal. Learn what it covers and how it affects your total bill.
3 min read
Customer Charge
Electric Bill Breakdown: Every Charge Explained
Confused by your bill? We decode every line item--from supply and delivery to hidden fees--so you know exactly what you're paying for.
4 min read
Why Your Utility Bill Can Be Higher Even If Your Usage Didn
If your usage looks similar but your total jumped, this guide walks through the real reasons: billing days, rate changes, fixed fees, tiers, and estimated reads.
4 min read